VoxCommReborrn

VoxComm Exchange:
Let's Talk About the New
Agency Model

A panellist guide — everything you need ahead of our prep call. No surprises.

Panel discussion45 minutesThe LBB & Friends Beach
Draft v1 — to shape together

Thank you for joining this one. We've deliberately kept the panel small and the calibre high — the industry, the client, the holding company and the independent view. We think that mix makes for the most interesting version of this conversation happening at Cannes this year.

A quick note on spirit. This is meant to be a warm, lively, optimistic conversation — not a grilling. We'll have strong, different views on stage, and that's the point; the disagreement is friendly and in good faith. Our job as moderators is to make each of you look brilliant and keep it fun. You won't be ambushed — everything here is shared precisely so there are none.

01 — The essentials

When, where & how it runs

What"Let's Talk About the New Agency Model" — a panel discussion
WhenTuesday 23 June 202611:30AM – 12:15PM CET
WhereThe LBB & Friends Beach, Cannes
Format45 min total — ~10 min paper (Charley), then ~35 min discussion
Audience150 seats
LanguageEnglish
On the recordYes — public and filmed See more info
Please arrive by11:00AMfor mics & a quick hello
On-site contactEACAKasia Gluszak: +32 483 71 73 90REBORRNAna Tsitsa: +30 697 826 8432
Straight afterA hosted lunch for panellists & guests See more info

02 — Who's in the room

Your fellow panellists

Giorgos Vareloglou

Giorgos Vareloglou Moderator

Co-founder & CEO, REBORRN

REBORRN is a consultancy that works inside global marketing organisations — Coca-Cola, Carlsberg Group, PMI, L'Oréal, Microsoft, Google — on transformation. Giorgos writes on how marketing organisations need to change in the AI era, which makes him neither agency nor brand, but someone who sees both sides of the table.

Charley Stoney

Charley Stoney

CEO, EACA & President, VoxComm

The convening voice of the global agency industry and the author of the report that frames this discussion. Charley opens the session with the paper.

Opens the session
Patricia Corsi

Patricia Corsi

Global Chief Marketing & Growth Officer, Kimberly-Clark

One of the world's most awarded and respected marketers (previously Bayer, Heineken, Unilever), known for courageous, creativity-led growth — and currently leading the integration of Kenvue and Kimberly-Clark, designing a marketing organisation in real time.

The client's-eye view
Justin Thomas-Copeland

Justin Thomas-Copeland

CEO, the 4A's

An operator before an institution-builder — former CEO of DDB North America, Omnicom Health and Rapp, and founder of consultancy Kindrd Global — now reinventing the US agency association as a product- and AI-driven platform for its members.

The optimist-builder
Floriane Tripolino

Floriane Tripolino

CEO, WPP Open X

Leads WPP's dedicated team for The Coca-Cola Company, building one of the industry's most closely watched AI-powered operating models, following her transformation of WPP's partnership with Nestlé.

The future-at-scale

Want a one-pager on any fellow panellist before the day? Just ask — happy to share.

03 — Theme & the paper

What we're talking about

The conversation starts from VoxComm's new report, “Redesigning the Agency Value Model” (written by Brian Kessman of Lodestar, foreword by Tim Williams of Ignition, introduction by Charley Stoney).

Download the full paper →

The TL;DR

  • The agency business model — built on billing time and effort — is increasingly out of sync with how work actually gets done.
  • AI breaks effort-based pricing: as AI compresses the hours, pricing on effort means you look less valuable to the buyer the better and faster you get.
  • The economics show the strain: industry margins have fallen from ~30% in advertising's golden age to ~10% today, with revenue per head far below client-side and tech benchmarks.
  • The proposed fix: stop selling hours, start selling solutions — codify expertise into repeatable, often AI-enabled offerings, and price on outcomes and impact, not inputs.
  • The paper maps four agency "value models" (from Busy by Design to Distinctly Scalable) and argues the prize is a more profitable, more respected, more creative industry.
“You're not in the service business; you're in the business of solving business problems.”

04 — The angle & run of show

How the conversation flows

This is v1 — a flow to react to and shape together on our call, not a script. The questions below are illustrative; the conversation will breathe.

The angle. The paper makes the case for repricingthe work. We want to widen the lens to the bigger question underneath: as AI takes the cost of execution towards zero, the one thing it can't replace is taste and judgement — knowing which idea is right and having the conviction to back it. So the discussion is an honest, optimistic look at what actually survives and thrives: the next agency, and the next client–agency relationship. The moderator carries the provocations; the four of you bring the real-world truth.

0–10′
The paper — Charley

Charley sets up the report and the core argument.

10–13′
Reframe & welcome — Giorgos

The bigger question — taste & judgement as the thing AI can't take — and warm introductions.

13–19′
What actually survives?
Charley

If agencies get this right, what does the next decade look like — and what has to change first?

Justin

You've said this is a different shape, not a decline. What gives you genuine hope right now?

19–24′
How the work is splitting
Charley

If it's the middle of the work that's automating, does repricing get us there — or does the work itself have to change?

Justin

You're productising the 4A's itself. What have you learned about turning expertise into products that agencies could borrow?

24–30′
Designing the new organisation — Patricia
Patricia

You're designing a marketing organisation in real time. As you build it — what do you want to own and grow inside, and what do you want the best partners in the world to bring you?

Patricia

Where does taste live in the organisation you're building, and how do you protect it when everyone's chasing efficiency?

30–38′
Building the future, live

A fun, blank-sheet thought experiment the whole panel builds together: the dream team to run a flagship brand from scratch in 2026 — who's in the room?

Floriane

You're inside one of the industry's biggest transformations, building it with AI at the core in Open X. Paint the picture — what does that future look like day to day, and what's the role of human taste inside a machine that big?

38–42′
Quickfire

A handful of fast, one-line takes down the panel — the fun, quotable round.

42–45′
2030

One sentence each: is the work better or worse in 2030 — and your one instruction for the room to act on?

A few things to think about before our prep call

  • The one capability you'd tell every agency (or marketing team) to start building now.
  • Where you've personally seen AI change the work for the better — and where it mustn't.
  • Your honest answer to: where does taste live, and who pays for it?

05 — Help us make it travel

Promotion

We're treating this as a moment, not just a session. If you can post once before Cannes, it genuinely lifts attendance and reach for all of us.

Register & invite your network →

Theme / hashtag: #MarketersDeserveBetter · Tag the others (and each other):

Ready-to-post assets

Panel announcement card, an animated GIF for LinkedIn, and a short copy kit.

Get the assets here →

Suggested LinkedIn copy — yours to make your own

Heading to Cannes Lions. I'll be joining @EACA and @REBORRN for "Let's Talk About the New Agency Model" — an honest conversation about what AI changes, what survives, and what the next agency actually looks like. If you're on the Croisette, come find us — register here 👉 [Eventbrite link] #MarketersDeserveBetter
The agency model is being rewritten in real time. At Cannes I'm joining a panel I'm genuinely excited about to talk about where real value lives when AI takes execution to zero. Details + registration: [Eventbrite link] #MarketersDeserveBetter

06 — Film & reels

Content for your channels

We'll have a film crew capturing the session. Afterwards, we'll cut a set of short reels and share them with you to choose from and post to your own channels — a clean, high-quality clip of you making your point, ready to go. Nothing is published without you having your moment in hand first. If you have brand or comms guidelines we should respect for your clips, send them our way.

07 — After the panel

Lunch at the Beach

Tuesday 23rd of June12:30PM – 3:00PMExclusive 10-person lunch

Straight after the panel we're hosting a relaxed lunch at the Beach for panellists and a small group of guests — a chance to carry the conversation on properly and meet the room. Please keep the time right after the session free.

Seats are limited.If you have a +1 in mind who would be a valuable addition to the table, please let us know and we'll do our best to make it work.

Anything you need

This is your platform as much as ours — if there's a point you're keen to make, a clip you'd love, or anything that would make the day easier, tell us on the prep call or anytime before.

Thank you again for being part of it.

— Giorgos & the REBORRN team